As a Business Analyst, How do you describe a time when you had to present complex information to a non-technical audience. How did you ensure they understood?

As a Business Analyst, How do you describe a time when you had to present complex information to a non-technical audience. How did you ensure they understood?

Purpose of Asking this Question : Evaluates communication skills and ability to simplify complex concepts.

Your answer should be :

• Avoided Jargon: Used plain language and avoided jargon to explain technical concepts clearly.
• Used visual : Used more visuals like charts, graphs, and diagrams to present complex data visually.
• Encourage audience :Encourage audience participation by asking questions and addressing any confusion.
• Real-life examples: Provided real-life examples and analogies to help relate complex information to everyday situations.
• Follow-up: Offered follow-up resources, such as written documentation or additional meetings, for further clarification.
• Feedback: Actively listened to audience feedback and adjusted the communication approach as needed to ensure comprehension.